Workforce management is the name of the process put in place by an organisation to optimise the productivity of their employees. Such operations involve the accurate forecasting of labour requirements in order to correctly identify how many employees will be needed to complete particular jobs by the month, week, day or even hour. Workforce management also manages the performances and schedules of employees, including tracking time and attendance. Workforce management software is therefore an application that can help organisations with their business plan, manage and track the work of their employees, forecast labour demand, create efficiency reports, and create and assign schedules to employees while also keeping track of their attendance.
Benefits of workforce management software
Automation
There are a number of benefits that a business can derive from making use of workforce management software, particularly in relation to boosting productivity.
One major benefit of using workforce management software is the automation of processes that previously had to be done manually. Manual processes can take up an awful lot of time, often without people even realising it, and having such processes automated can transform an office.
Numerous organisational processes can be automated by workforce management software, such as time tracking, where just a click of a button can record attendance. That info can then be automatically integrated with payroll, removing the need for manual entry completely, allowing payroll teams to devote more time to other important tasks and increase their productivity rather than them having to spend many hours on data entry.
Encouraging better communication between workers and managers
Communication is vital to boosting productivity in any workplace. Discussing work, changes to plans and other critical factors needs to be done correctly to avoid confusion. Workforce management software allows messages and notifications to be sent to and accessed from a centralised location by both managers and employees, having a major impact on productivity.
Greater flexibility
Employee productivity will always be boosted in the workplace by greater productivity as it means that workers can get a better handle on their work/life balance. The workforce management software app can make a more efficient job of rostering and scheduling, and workers that have more control over their schedules will become more engaged with their jobs.
Workforce management software means that managers can create more flexible schedules and then share them with their employees, allowing all team members to access their schedules and workloads from anywhere and ensure they can stay on top of them, all of which will result in a boost to productivity.
Organisations that make use of workforce software can also reduce lateness and absenteeism in employees as their availability is automatically taken into account by the system.
Increased motivation
Workforce management software also allows managers to keep track of the performance and working habits of employees, allowing them to identify their strengths and weaknesses and reward high performers while helping those falling short to overcome their flaws and motivate them into doing better. This boosts both their performance and productivity. Workforce management can benefit almost any organisation and increase its overall productivity.
Nikhil Kore