5 Features of a good CRM system
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5 Features of a good CRM system

A CRM (Customer Relationship Management) system is a platform that connects every department, and every customer. It organizes notes, activities, and metrics into a single system. Every user has easy access to all the client data they need to grow and manage customer relationships. Customer Service By keeping track of every interaction with every customer,…

What is the purpose of a document management system?

What is the purpose of a document management system?

Managing documents is the function of document management. In a document management system, documents can be digitally captured, organized, stored, secured, and tagged. Several document management systems provide workflow integration for creating documents in addition to their basic functionality. Document management systems provide more features, capabilities, and add-ons than these standard capabilities. The two disciplines…

Boost productivity with workforce management software

Boost productivity with workforce management software

Workforce management is the name of the process put in place by an organisation to optimise the productivity of their employees. Such operations involve the accurate forecasting of labour requirements in order to correctly identify how many employees will be needed to complete particular jobs by the month, week, day or even hour. Workforce management…

All you need to know about conversion rate
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All you need to know about conversion rate

Marketing (and purchasing) has gone online, as you may be aware. Whether you own an e-commerce site or a B2B company, you’re always encouraging your customers to do certain activities, such as purchasing a product, signing up for a newsletter, or downloading a free e-book. A conversion is defined as when a user completes an…