Today, it is possible to shorten the lead time to building and launching a product. Twenty years ago, it would have been a mad job to think of going from a beginner to a pro in product management in less than 24 months – but it can be done in 2022. How? By using AI…
A CRM (Customer Relationship Management) system is a platform that connects every department, and every customer. It organizes notes, activities, and metrics into a single system. Every user has easy access to all the client data they need to grow and manage customer relationships. Customer Service By keeping track of every interaction with every customer,…
Managing documents is the function of document management. In a document management system, documents can be digitally captured, organized, stored, secured, and tagged. Several document management systems provide workflow integration for creating documents in addition to their basic functionality. Document management systems provide more features, capabilities, and add-ons than these standard capabilities. The two disciplines…
Workforce management is the name of the process put in place by an organisation to optimise the productivity of their employees. Such operations involve the accurate forecasting of labour requirements in order to correctly identify how many employees will be needed to complete particular jobs by the month, week, day or even hour. Workforce management…
Marketing (and purchasing) has gone online, as you may be aware. Whether you own an e-commerce site or a B2B company, you’re always encouraging your customers to do certain activities, such as purchasing a product, signing up for a newsletter, or downloading a free e-book. A conversion is defined as when a user completes an…